Happy Employees = Happy Customers = Better Business
Creating Transformational
Company Cultures
Let's turn your vision into reality by empowering a dedicated, dependable team
HAPPY EMPLOYEES, HAPPY CUSTOMERSs"
The winning formula for business success
50%
Higher productivity from employees who trust their company.
5x
The cost of losing an employee can be up to 5 times what you pay them in a year.
26%
Increase in annual revenue for companies that have engaged employees.
Happy Employees = Happy Customers = Better Business
Is your company hitting any of these bumps in the road?
Problems attracting and retaining talent
Your company is facing challenges due to extended job vacancies and a heightened workload on current staff. Competitors are learning to optimize their hiring process and offer better incentives.
Decline in growth & profit
The growing success of your competitors poses a dual threat – they're not only expanding their customer base but also becoming magnets for top talent.This jeopardizes your business, risking a decline in market share and industry influence.
Poor employee engagement
You may not have the ability to produce new products and services when your workforce is not motivated to participate. You're seeing increased absenteeism and subpar customer service.
Toxic workplace culture
A toxic work culture leads to low morale. Employees may dread coming to work causing more health-related illnesses and absenteeism. Low morale leads to the breakdown of teams thus impacting all services down the line.
We have the opportunity to steer things in a different direction
Increases in productivity and profit year after year
Companies that prioritize employee happiness and engagement tend to outperform their competitors. Research from Glassdoor found that organizations listed on their "Best Places to Work" have, on average, a 1.4% stock price increase for every additional point of employee satisfaction.
Satisfied employees can become brand advocates and positively impact word-of-mouth referrals.
Employees who are motivated to innovate and participate
Great workplaces encourage open communication and idea sharing, leading to more creative and innovative solutions to challenges. These engaged employees are more likely to provide better customer service.
Research by Gallup shows that highly engaged teams show a 10% increase in customer ratings compared to less engaged teams. Employees who are content and motivated are more likely to go the extra mile
to provide high-quality service, leading to happier customers.
Enhanced reputation where the best talent is lining up at your door
High employee satisfaction has translated into lower turnover rates, saving you recruitment and training costs and ensuring consistent customer service. Others want to work for a company like that. Employees are more loyal to organizations that prioritize their well-being and provide a positive work environment.
A positive workplace that fosters teamwork and a sense of belonging
Employees in a non-toxic workplace experience greater job satisfaction, resulting in higher morale and a more positive attitude toward work. Employees are less likely to take sick days or time off due to stress-related illnesses in a non-toxic workplace. A healthy culture reduces burnout and improves quality of life.
What is included, and how much time is required?
Define your needs, and we'll craft a customized plan to accommodate your company's desired end goals.
The usual engagement period varies from six to 12 months, depending entirely on the company's needs. This is an entire organizational effort and commitment, that gets to the bottom of the problem fast.
Explore the process below.
Here's the Formula
Your company can make more money, keep a motivated workforce, and have what it takes to be #1 in customer satisfaction. Here's how we will design your package:
Investigate the problem to its core, determining the factors that give rise to it through company culture assessments, interviews, and surveys.
Step-by-step briefings to visibly see where you need to focus your efforts. This is the spot to invite your creative minds and fuel innovation.
Train, immerse, hustle. Your leaders are given advanced training in what works and how to become a strong and understanding leader.
To guarantee lasting change, use effective systems. Keep doing this in the years ahead by making it a regular part of how you operate. Together we'll make a long-term roadmap.
Tailored for small to medium-sized businesses, the company culture consulting services are designed for:
Not quite what you are looking for?
Explore other options that may be a better fit for your unique needs below.
Middle Manager
Optimization Classroom
Better managers=more productive teams. This six-month program will grow your up-and-coming leaders so they excel in managing productive teams. Click for more.
Executive & Leadership
Coaching
One-on-one coaching sessions that improve decision-making, enhance relationships with stakeholders, and empower your role and success inside your organization.
*All services can be delivered on-site or remotely. No two needs are alike, we will customize everything for you.
If you already know your specific wants and needs, schedule a time to begin reviewing a proposal online.
Book your time below.
I can't wait to hear from you. Please know I am results driven, but enjoy humor. If this doesn't sound like what you want, I'm probably not your best choice.
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